Information obligations pursuant to Art. 14 ODR Regulation, § 36 VSBG

The European Commission provides a platform for online dispute resolution (ODR), which you can find here: https://ec.europa.eu/consumers/odr/. We are willing to participate in a dispute resolution procedure before a consumer arbitration board.

The relevant consumer arbitration board is:

Universal Arbitration Board of the Federal Government
Centre for Arbitration e.V.
Straßburger Straße 8
77694 Kehl am Rhein
Telephone: +49 7851 7957940
Fax: +49 7851 7957941
Email: [email protected]
Website: www.verbraucher-schlichter.de