What should I do if a technical error occurs?

If an "Internal Error" occurs, please contact our customer service with the following information ([email protected]):

• Are you seeing an error message? If so, please provide a brief description.
• Date and time when the error occurred
• Browser used (Microsoft Edge, Firefox, Chrome, Opera, etc., including version number if known)
• Operating system used (Windows 11, Windows 10, Linux, Apple, etc.)

We recommend using the latest Mozilla Firefox or Google Chrome for working with Lohnsteuer kompakt.