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Legal Notice

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Customer Service / Technical Support

Do you have technical questions about using our applications? Our customer service team is happy to help!

Service hours: Monday to Friday, 9am - 5pm

Email: [email protected]

Our customer service team supports you with:

• Using the programme
• Checking and validating your data
• Transferring data from the previous year
• Submitting your tax return
• Payment queries
• Similar technical issues

Important note: Our customer service team is not permitted to provide tax advice. As a provider of tax software, we can only offer technical support and cannot answer individual tax questions.

 

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Information obligations pursuant to Art. 14 ODR Regulation, § 36 VSBG

Should a dispute arise between you and us that we are unable to resolve amicably, we would regret this. We are willing to participate in a dispute resolution procedure before a consumer arbitration board.

The relevant consumer arbitration board is:

Universalschlichtungsstelle des Bundes
Zentrum für Schlichtung e.V.
Straßburger Straße 8
77694 Kehl am Rhein
Telephone: +49 7851 7957940
Fax: +49 7851 7957941
Email: [email protected]
Website: www.verbraucher-schlichter.de

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About forium

The Internet application Lohnsteuer kompakt is developed by forium GmbH, based in Berlin, and operated on servers in modern high-security data centres in Germany.

forium GmbH is independent and a leading provider of financial information on the Internet.