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Lohnsteuer kompakt FAQs

 


How do I obtain a personal certificate for online submission?

For online submission with your own certificate, a certificate file must be created. To do this, access the registration assistant of your online tax office.

Please allow some time for applying for the certificate. You need to complete four steps to create the certificate file:

  1. Registration: Enter your personal data online to create the certificate file.
  2. Receive activation data: The tax office will send you activation data by email and post.
  3. Download certificate: Enter your activation data to download your certificate file.
  4. Integration into Lohnsteuer kompakt: You can now integrate and use your certificate file in our software.

Important: If you do not yet have a certificate file, it is best to apply for one immediately. This will help you avoid unnecessary waiting times when submitting your next tax return. The activation data for the certificate is usually sent by post within a few days, but in some cases, it may take up to two weeks.

 

Questions about activating your certificate

If you have questions about activating your certificate or encounter technical problems during registration, it is best to contact the tax administration's free hotline. The phone number is: 0800 - 52 35 055.

You can reach the Elster hotline from Monday to Friday between 7:00 am and 10:00 pm, and on Saturday, Sunday, and national public holidays from 10:00 am to 6:00 pm.

The email address is: [email protected].

 

Text reviews: How do I obtain a personal certificate for online submission?

         

3.11 of 5
Number of reviews: 53

Finanztip

"Die Programme überzeugten mit einem großen Leistungsumfang, einer exakten Berechnung und allen Zusatzfunktionen."

Finanztip 10/2025

Macwelt

"Künstliche Intelligenz hat nun auch Einzug in das Programm erhalten. […] Mit IntelliScan werden Daten aus hochgeladenen Belegen analysiert und an der passenden Stelle in der Steuererklärung eingefügt."

Macwelt 03/2025

WirtschaftsWoche

"Lohnsteuer Kompakt bietet eine aufgeräumte Oberfläche und strukturierte Abfrage. [...] Pluspunkt sind abschließende Tipps zum Steuersparen, die auf den konkreten Fall angepasst sind."

WirtschaftsWoche 04/2024

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